Product: Firstenergy Residential Electricity Supply Clear all filters (9 of 9 reviews match)
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We lose power at least once a month, yet they do nothing about it !The real kicker is our neighbors accross the street are on a different line and NEVER lose power. There is a group of about 10 houses on our street and some on an adjoining street that are on the same...
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1.0
Product
Firstenergy Residential Electricity Supply
#1082000
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I request to switch my electricity supply to other provider , first energy team member call me as they don't want to loose any customer I think ?They tried to keep me with the discount which lower than what other provider give it to me. First reason I change is due to...
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Anonymous
Anonymous

I would never recommend! I called yesterday and the reprasentive, James, was extremely rude and disrespectful.

Product
Firstenergy Residential Electricity Supply
#1065000
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My family of 4, two children me and my wife had our car break down and i had to use all the money i had on another car to get to work.I had a previous bill of 78$ due. I did not receive a 10 day shut off notice. They came and just shut off our electric without even...
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1.3
Product
Firstenergy Residential Electricity Supply
#1048003
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I am in the process of purchasing a house and the utilities have been turned off due to it being a foreclosure.i contacted Met Ed to have the electric turned back on for inspection and the first time I called I was on hold for 40 minutes which is absolutely ridiculous....
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1.8
Product
Firstenergy Residential Electricity Supply
#997753
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We had our power cut off for one month being late.They claim their was 3 attemps of notice, for sure we know at least one wasnt. Not as an excuse for us but we just bought this home and we had; sewer back up in the house twice , neutrilizer break and that caused black...
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h.kitchener
h.kitchener

You are avoiding responsibility for your actions. No pay, no service. Simple.

Firstenergy La Plata, Maryland
Product
Firstenergy Residential Electricity Supply
#912358
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Never got a shut off notice.I know I was accidently late on my bill I just got it in the mail the day before and said a double payment was due in september. I work up and bam power was out I paid the bill and they refuse to turn it back on same day. I have a infant...
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Anonymous
Anonymous

Same , and I mean the same exact thing happened to my family today. They said the called and left a message. 1. We don't have an answering machine its 2016 2. All incoming c...

1.3
Product
Firstenergy Residential Electricity Supply
#910844
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Firstenergy - Shut off power

#1075605
1.0
Details
Never gotten a formal shut off notice, I been with them for 15 years and they shut my power off for 202 dollars and then they bullied me to pay 370 security fee and 36 dollars reactivation fee it's almost like the mafia
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Firstenergy - Power outage

#1041711
1.0
Details
*** *** company the power line was all ready a mess it finally falls over from a light breeze and now my powers going to be out for over 24 hours.
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Exchange, Refund and Cancellation Policy
Price Affordability
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Reliability
Staff
Value for money
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Firstenergy Residential Electricity Supply Review

#1012267
2nd time in 4 weeks power is out! Ridiculous electric company!
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